These were the two questions that I started a talk to young people initiated into the difficult art of the service to the customer and which gave much to talk about and much to discuss. Click Pemco for additional related pages. As you might suspect, arose many answers to these questions. The most striking theme is that the vast majority of the opinions were reluctant to acknowledge that what defines main and first and foremost a real leader is an attitude of service. More than the views attached to the leader concept than the one who sends. As we know, they are the words with which we call things that define our system of values and paradigms. And we already know the arduous task of changing paradigms. It was for this reason that I proposed some definitions rather than impose ideas (almost loose ideas) attempts to gradually (by effusive discussion) were leading us towards the goal he was looking for as an exhibitor.

In two words, what I wanted to convey was to exert a genuine service to the customer each had become authentic leader and this It meant, in purity of truth, be a server. As I noticed that it was this last word was which was generating a psychological noise due to its proximity to servant, I chose to express outright my definition: servant is one who does what the other ordered server is one that makes the interests of the other. I contend that leader is one who has a personal influence of such a nature that he wakes up in his colleagues the need to achieve objectives of common benefit. The leader, according to this view, is a server of the highest interests of the common good. I hope that this article, I’ll be publishing more ariticulos related to the leadership in companies which we apply specifically and make changes in our interpersonal relationships and of course contacts of businesses or services that let you have been helpful. Additionally if you want to know more details of productivity tools for business you can visit the blog productivity tools where you can locate interesting articles of Coaching, management, Telemarketing, attention to the customer, and much more.